Know Before You Go

• If you have a fever or are displaying other symptoms of COVID-19, please stay home.
• In order to maintain our reduced capacity, all Guests will need to pre-purchase admission in advance and RSVP for the day they wish to visit through our online registration system.
• Those who have already purchased a ticket or Season Pass will need to make a reservation through our online registration system.
• Walk-up visitors with a form of admission (ticket or Season Pass) will be admitted without a reservation until Kennywood's predetermined capacity limit is reached.
• If the date you wish to visit is not available for a reservation, please select another day.
• Ticket and Season Pass sales will be conducted online. Third parties such as stores and community organizations will not sell hard tickets in 2020. In order to reduce hand-to-hand exchanges, tickets and Season Passes will not be sold at the park; they must be purchased online.
• All entrants (Guests, Team Members, Vendors and Contracted Partners) will have their temperature scanned by a contactless thermometer before entering Kennywood. Anyone with a temperature at or above 100.4 degrees Fahrenheit, or exhibiting symptoms of COVID-19, will be denied entry. The travel party of a person denied entry will also be unable to visit that day.
• Per CDC guidelines, All entrants will be required to wear facial coverings, except for children under three.
• Team Members will also wear additional personal protective equipment, including gloves and face shields, to perform select work functions.
• Those without a facial covering will be able to purchase them at park retail locations.
• Automatic sanitizer stations have been added at the entrance and throughout the park dispensing alcohol-based sanitizer per Centers for Disease Control & Prevention guidelines.
• Enhanced sanitizing throughout the entrance areas including a thorough daily deep cleaning of all touch points with an EPA-approved sanitizer.
• In order to achieve six feet of social distance between travel parties, markers will be placed on the ground in all lines and waiting areas for the use of Guests and other entrants. Plexiglass barriers will be installed in locations where social distancing between Team Members and Guests or between fellow Team Members cannot be achieved.
• Signage throughout the parking and entrance areas will remind all (Guests, Team Members, Suppliers and Contracted Partners) of the importance of following all rules during their time at Kennywood.

• Capacity of rides and indoor facilities within Kennywood will be closely monitored to ensure minimum six feet of social distancing between travel parties can be achieved.
• In order to achieve six feet of social distance, markers will be placed on the ground in queue lines and waiting areas for Guest use. Plexiglass barriers will be installed in locations where social distancing cannot be achieved.
• Enhanced sanitization throughout the park including a thorough daily deep cleaning of all rides and touch points with an EPA-approved sanitizer.
• Automatic sanitizer stations have been added throughout the park, dispensing alcohol-based sanitizer per CDC guidelines.
• Hand sanitizer and facial coverings are available for purchase at park retail locations.
• Team Members will be required to wear facial coverings and additional personal protective equipment, including gloves and face shields.
• Guests on water rides (Pittsburg Plunge and Raging Rapids) must not wear facial coverings in compliance with water safety best practices.
• Per CDC guidelines, all Guests will be required to wear facial coverings, except for children under three.
• Guests must remove their facial coverings to engage in water-related activities, to include water attractions or misting areas. Coverings may also be removed in order to eat.
• Some attractions may be closed during this initial opening phase, or closed for the entirety of the summer, if Kennywood management feels recommended social distancing and hygiene standards cannot be safely and effectively achieved. Please check our Attractions Update page for the most up-to-date information.

• Prior to opening, all non-porous surfaces, high touch points (door knobs, door handles, tables, chairs, push plates, railings, light and air control switches) will be thoroughly disinfected and on a routine schedule after opening.
• Different Entrance and Exit will be designated when possible to avoid or reduce face to face exposure.
• Employees must wash their hands with hot water for 20 seconds and use a paper hand towel or a hand dryer to dry your hands. Ensure the restocking of soap, paper towels and sanitizer. This practice will be done at the beginning of the shift and throughout the day.
• Sanitizers will be available in all food preparation areas and all guest service areas, (i.e. Order and Pick up points). In addition, employees will frequently sanitize all contact points.
• In order to achieve six feet of social distance, markers will be placed on the ground in queue lines and waiting areas for Guest use. Plexiglass barriers will be installed in locations where social distancing cannot be achieved.
• Tables and other Guest seating will be adjusted to ensure six feet of distance between all travel parties.
• Team Members will be required to wear facial coverings and additional personal protective equipment, including gloves and face shields where appropriate. Hair restraints are required by Kennywood in all kitchen areas.
• Guests may remove their facial coverings to eat and drink.
• Grab & Go is permissible only if the items are individually packed with appropriate label and bottled drinks. 
• Self-serve food, condiments and topping stations have been discontinued. Pre-portioned condiments and toppings (filled from bulk dispensers behind the counter) will be handed to the guest with the food order upon request.
• Self-serve soda fountain refill stations will not be used. Team Members will fill and serve all drinks for Guests.
• Soda/ICEE Souvenir Cup refills will be served over the counter by an attendant using paper cups.
• Individually wrapped cutlery forks and spoons will be handed by a cashier as necessary.
• Napkins will still be available from the no-touch dispensers.
• We strongly recommend Guests utilize contact-less payment for all food and retail items.

• Prior to opening, all non-porous surfaces, high touch points (door knobs, door handles, push plates, railings, light and air control switches) will be thoroughly disinfected and on a routine schedule after opening.
• Per CDC guidelines, all Guests and Team Members will be required to wear facial coverings, except for children under three.
• Team Members will also wear additional personal protective equipment , including gloves and face shields, to perform select work functions.
• Facial coverings and hand sanitizer will be available for purchase them at park retail locations.
• Automatic sanitizer stations have been added at retail locations and throughout the park, dispensing alcohol-based sanitizer per Centers for Disease Control & Prevention guidelines.
• In order to achieve six feet of social distance between travel parties, markers will be placed on the ground in all lines and waiting areas for the use of Guests and other entrants. Store layouts have been adjusted, and Plexiglass barriers will be installed in locations where social distancing between Team Members and Guests or between fellow Team Members cannot be achieved.
• Signage throughout the park will remind all (Guests, Team Members, Suppliers and Contracted Partners) of the importance of following all rules during their time at Kennywood.
• All sales are final.

Can I purchase a 2020-21 Season Pass?
2020 Season Passes are no longer available for purchase, however, all 2020 Season Passes, except the Summer Saver, will include both the 2020 and 2021 seasons. Summer Saver Season Passes are only valid for the 2020 Season, which concludes Monday, September 7.

What will happen with my Dining Pass?
Our plan is to ensure you receive equal value for any experience or benefit you missed out on this year due to COVID-19, such as the All Summer Dining Pass. All Summer Dining Passes and other add-ons will also be valid through the end of the 2021 Summer Season. Please note, the All Summer Dining Pass will not be valid during the Pittsburgh Pierogi Festival, Phantom Fright Nights, Happy Hauntings, or Holiday Lights. We are no longer selling Dining Passes for the 2020 season.

Are the 2021 seasonal holiday events included with this extension?
2020 Season Pass purchases will receive the the identical Season Pass, with the same access, in 2021. For passes like the Silver, Senior, Premium and Ride & Slide, Passholders will be able to use them for the 2021 seasonal holiday events as well. This extension also applies to add-on products like the All Summer Dining Pass. Summer Saver Season Passes are the exception, as they are only valid for the 2020 Season, which concludes Monday, September 7. We are not holding our seasonal holiday events in 2020.

Bronze Season Passes will include the 2021 Summer Season, but will not include seasonal holiday events in 2020 or 2021. The Bronze Pass is still a summer-only pass.

The Summer Saver Season Pass is solely for the 2020 Summer Season and will not carry over to 2021. It is valid through September 7, 2020.

Will I receive a refund on my pre-purchased admission tickets?
Good Any Day tickets will be valid through the entirety of the 2020 Summer Season, and Limited Operation and Date-Restricted Tickets will be accepted any day of the 2020 Summer Season. Guests with additional questions about their tickets can email info@kennywood.com to connect with our Guest Services.

I had a School Picnic or Group Event scheduled for early in the season. What now? Surcharges and date blackouts will be waived on School Picnic tickets. They will be Good Any Day of the 2020 Summer Season. Group Outing Planners can email kennywoodgroups@kennywood.com, to discuss options to reschedule early-season outings or with any additional questions.

In keeping with the recommendation of the Centers for Disease Control and Prevention, and in following with orders from the Pennsylvania Department of Health, all Guests and Team Members are required to wear facial coverings while at Kennywood. The only exception is for children younger than age three. Policy updated June 18, 2020.

Guests are required to remove facial coverings while on water attractions (Pittsburg Plunge and Raging Rapids), in complying with water safety best practices. We recommend bringing a sealable plastic bag to store your facial covering in if you plan to enjoy these attractions. Guests may also remove their masks while eating or drinking.

In order to effectively promote social distancing and practice the best health and safety procedures, some attractions may be closed for part or all of the 2020 summer season. Please check our Attractions Update page for the most up-to-date information.