Find answers to some frequently asked questions that will help you make the most of your day.
Kennywood does not use peanut oil for the cooking/frying of any food products. We do use peanuts for toppings for ice cream, in Dippin’ Dots and have peanuts at the candy store. If you have specific questions about our food options, please stop by the Service Center and ask to speak to a Food & Beverage Manager. We'll be happy to answer your questions.
All Guests, Team Members and Management must pass through metal detectors at the entrance gate, and all bags, purses and coolers are subject to search.
Payments can be made by Visa, MasterCard, Discover and American Express at the Main Entrance Ticket Booths for park tickets and Season Passes, and the gift shops. You can use credit cards at major food locations & rental facilities. Kenny Kash can be used at select locations throughout the park for food and beverage purchases, games, and retail store items.
We strongly recommend that Minors (under 18) be accompanied by an adult. Park does not assume any responsibility or liability for unattended minors.
We will provide a rain check (return visit ticket) if a majority of the rides are shut down for a continuous 2 hour period that results in Kennywood closing. In such a case, Kennywood will make announcements regarding how to obtain a rain check This is done at the discretion of management. Rain checks are not available on request. Rain checks are not issued to season passholders. Guests should retain their ticket stubs as these will be required if Rain checks are issued later in the day. Refunds are not issued. Please note, Season Passholders are not eligible to receive rain checks.
We believe that any day is a great day to come to Kennywood! However, the lightest crowds tend to be on Sundays in May or June, most any weekday throughout the summer, and Memorial Day. Days that the weather forecast calls for some rain can be the best days to visit. The rain scares away those looking for "picture perfect" days, opening the doors for those who can have fun in spite of a few raindrops. And, if we have to close early because of bad weather, we'll provide a return visit ticket to all those in the park with the exception of Season Passholders. Be sure to check our special events!
Diaper changing stations are located in all restrooms except those at the Gran Prix due to space limitations. Those in need of a changing table for larger children or adults can visit the family restroom located next to Steelers Country, by the Star Refreshment Stand.
Located inside the Penny Arcade near the Jack Rabbit roller coaster.
At the main entrance, you can rent wheelchairs, electric scooters, strollers and wagons. A limited supply of these items are available for online advance rentals. Please note, advance rentals are nonrefundable.
Kennywood is a family park, and as such does not permit any overtly offensive behavior, language, or clothing. This includes, but is not limited to, profanity, violence, hateful messages, pornography, vulgarity, illegal acts, and/or divisive political messages.
Shoes, shirts, and pants or shorts are required in all parts of Kennywood. Bikini tops and sports bras are not appropriate shirts for the duration of a Kennywood visit. Bikini bottoms are also not appropriate attire for Kennywood. If your family plans to ride the water rides, you may want to bring an extra set of clothes, because the water rides WILL get you WET! Guests can also find People Drying stations outside the Raging Rapids and Pittsburg Plunge, which will warm and dry riders for approximately 3 minutes for a $5 fee.
We recommend comfortable, closed-toe shoes and appropriate clothing to keep you warm/cool as temperatures change throughout the day. Lockers are available above the Kandy Kaleidoscope store as you enter the park. The Lockers are $16 for a daylong rental, with $10 being refunded upon return of locker key. The Lockers are unlimited entry for the day.
Kennywood is a limited smoking facility for cigarettes and other tobacco products, as well as electronic ( e-cigarettes) and other electronic smoking devices. In compliance with the new smoking regulations enacted by Allegheny County, smoking is not permitted inside any building, restaurant or restroom. In addition, smoking is not permitted on park midways, eating areas, ride queue lines, or in Kiddieland. For the convenience of Guests who smoke, smoking is permitted in the following areas only:
Signs, cigarette receptacles and blue benches identify these areas. Thank you for your cooperation.
Please visit our Directions page for directions to our park from all different areas. Also visit our Hotels and Lodging page for great hotel packages in the area that include our Kennywood FunDay passes. These packages also have options to add our Sandcastle Water Park for 2 full days of fun in the Pittsburgh Area.
If you arrive early, we suggest that you start with the rides and attractions in the back of our park and work your way to the front. Also, water ride lines tend to be shorter early in the day and late in the evening. Kennywood does have a Rider Swap program for families that cannot all make the height requirements for certain rides. Stop at the Rider Safety Center for more information.
Kennywood provides an informational guide for Guests with disabilities. The guide is also available at the Rider Safety Center located at the entrance to Kennywood. This guide offers information to help those with disabilities make the most of their visit to Kennywood by rating each ride's intensity. If you have any questions, please stop at the Rider Safety Center. Click here for the guide.
Those in need of a changing table for larger children or adults can visit the family restroom located next to Steelers Country, by the Star Refreshment Stand.
Kennywood is now a Certified Autism Center. A Sensory Guide for Kennywood's rides & attractions will be available for the 2020 Season. Please visit our Certified Autism Center page to learn more.
In compliance with the Americans with Disabilities Act (ADA), Kennywood will provide ASL interpreters for deaf patrons. Those in need of an interpreter are requested to give Kennywood at least two weeks’ notice in advance of a planned visit to the park.
Discuss ahead of time what to do if someone gets separated from your group. The Service Center, located near the Slush Factory at the entrance to Lost Kennywood, or the entrance to Kiddieland are great meeting places. Take note as to what your children are wearing in case you need to describe them to a Kennywood Public Safety Officer. Lost children should be told to ask for assistance from a Kennywood Uniformed Employee. When our Team Members find a lost child, that child is taken to the Service Center.
Our Kiddieland area provides parents with a quiet area to feed and nurse young children. The rest room also includes a diaper changing station. Family restrooms are available near the Aero 360 and Kiddieland. Children age 3 and under get into Kennywood free of charge and do not need a FunDay Ticket or a Season Pass.
Unless authorized in advance by Kennywood, all forms of solicitation are prohibited on all park grounds, to include inside Kennywood, at/near entrance gates, and in the parking lot. Park restrictions on solicitation include but are not limited to: panhandling, ticket reselling, ticket scalping, and product sales (such as food and water). Violation of this policy can lead to ejection from the park and/or loss of season pass.
ATM Banking Machines are located at the Front Gate, Kandy Kaleidoscope, Parkside Café, & Lost Kennywood gift shop. Major Credit Cards are now accepted at most food outlets, for admission, in our Gift Shops and at Guest Relations.
We welcome you to bring your own strollers, wheelchairs and wagons into the park. Picnic baskets are welcome too; however, the meal must be only for your immediate family. Group picnics and catered events must be coordinated through our Group Sales Office.
Alcoholic beverages, firearms, glass bottles and pets are not permitted on park grounds. Overtly offensive clothing such as, but not limited to, clothing with hateful messages, pornography, vulgarity, illegal acts, and /or divisive political messages. Also Note: Tobacco is not sold in the park.
A list of Buddy Days can be found on the Passholder Perks page. The Buddy Days schedule is updated periodically throughout the year, so be sure to check back regularly. Current Buddy Days for Summer 2019 include: May 5, May 12 and May 26.
If you have lost a personal item during your visit to the park, please visit our Guest Service Center located behind the Noah’s Ark to report the issue. If you are returning to the park for your item on a later date, or calling about the item after your visit, the Lost and Found opens at 11am with the park, and can be reached at (412)461-0500 ext. 1107. NOTE: If your item is lost during the operation of a ride, the ride will not be shut down during operating hours for item retrieval. You must report the issue to the Guest Service Center, and call to check the status of your item the next day.
Make everyone in your group aware of the location of your vehicle in our large parking lot. If you all discuss it, chances are one of you will remember! Parking lot security will be available if assistance is needed.