FAQs & Tips

Buy Season Passes

Your best ticket deal isn't a ticket at all, it's a Kennywood Season Pass!

Find Out More >>

General Information

Peanut/Food Allergies?
Kennywood does not use peanut oil for the cooking/frying of any food products. We do use peanuts for toppings for ice cream, in Dippin’ Dots and have peanuts at the candy store. If you have specific questions about our food products, please stop by the Service Center and ask to speak to a Food & Beverage Manager. We'll be happy to answer your questions.

For Your Safety and Security:
All Guests, Team Members and Management must pass through metal detectors at the entrance gate, and all bags, purses and coolers are subject to search.

Credit and Money Services - Payment can be made by Visa, MasterCard, Discover and American Express at the Main Entrance Ticket Booths and the Gift Shops. You can use credit cards at major food locations & rental facilities.

Minors (anyone under the age of 18):
We strongly recommend that Minors (under 18) be accompanied by an adult. Park does not assume any responsibility or liability for unattended minors.

What if it rains? ("Rain checks")
We will provide a rain check (return visit ticket) if a majority of the rides are shut down for a continuous 2 hour period that results in Kennywood closing. In such a case, Kennywood will make announcements regarding how to obtain a rain check This is done at the discretion of management. Rain checks are not available on request. Rain checks are not issued to season pass holders. Guests should retain their ticket stubs as these will be required if Rain checks are issued later in the day. Refunds are not issued.

The Best Time to make a new memory:
We believe that any day is a great day to come to Kennywood! However, the lightest crowds tend to be on Sundays in May (closed first Sunday in May) or June, most any weekday throughout the summer and Memorial Day. Days that the weather forecast calls for some rain can be the best days to visit. The rain scares away those looking for "picture perfect" days, opening the doors for those who can have fun in spite of a few raindrops. And, if we have to close early because of bad weather, we'll provide a return visit ticket to all those in the park with the exception of season pass holders. Be sure to check our special events!

Rent Wheelchairs, strollers and wagons:
At the main entrance, you can rent wheelchairs, electric scooters, strollers and wagons.

Proper Guest Conduct and Dress:
Kennywood is a family park, and as such does not permit any overtly offensive behavior, language, or clothing. This includes, but is not limited to, profanity, clothing with hateful messages, pornography, vulgarity, illegal acts, and/or divisive political messages.

Kennywood Smoking Policy:
Kennywood is a limited smoking facility. In compliance with the new smoking regulations enacted by Allegheny County, smoking is not permitted inside any building, restaurant or restroom. In addition, smoking is not permitted on park midways, eating areas, ride queue lines, or in Kiddieland. For the convenience of Guests who smoke, smoking is permitted in the following areas only:

  • Main Gate Area
  • Gazebo near Dancing Waters
  • Behind Noah's Ark
  • Phantom Entrance Area
  • Toy Store at Lost Kennywood Entrance
  • Lost Kennywood Restroom Area
  • Thunderbolt Restroom Area
  • Main Show Area
  • Between Cafe and Carousel
  • Aero 360, by the Lagoon
  • Paratrooper, by the Lagoon
  • Across from Pavilion 1 and 2
  • Between Pavilions 21 and 24

Signs, cigarette receptacles and blue benches identify these areas. Thank you for your cooperation.

Directions and Accommodations:
Please visit our Directions page for directions to our park from all different areas. Also visit our Hotels & Lodging page for great hotel packages in the area that include our Kennywood FunDay passes. These packages also have options to add our Sandcastle Water Park for 2 full days of fun in the Pittsburgh Area.

Hints on Riding:
If you arrive early, we suggest that you start in the back of our park and work your way to the front. Also, water ride lines tend to be shorter early in the day and late in the evening.

Guests With Disabilities:
Kennywood provides an informational guide for Guests with disabilities. The guide is also available at the Rider Safety Center located at the entrance to Kennywood. This guide offers information to help those with disabilities make the most of their visit to Kennywood by rating each ride's intensity.If you have any questions, please stop at the Rider Safety Center. Click here for the guide.

Emergency Plan:
Discuss ahead of time what to do if someone gets separated from your group. The Service Center, located near the Slush Factory at the entrance to Lost Kennywood, or the entrance to Kiddieland are great meeting places. Take note as to what your children are wearing in case you need to describe them to a Kennywood Public Safety Officer. Lost children should be told to ask for assistance from a Kennywood Uniformed Employee. When our Team Members find a lost child, that child is taken to the Service Center.

Infant Care:
Our Kiddieland area provides parents with a quiet area to feed and nurse young children. The rest room also includes a diaper changing station. Family restrooms are available near the Log Jammer and Kiddieland.

Recommended Dress:
Shoes, shirts, pants or shorts are required in all parts of the park. If your family plans to ride the water rides, you may want to bring an extra set of clothes because the water rides WILL get you WET! Comfortable shoes and appropriate clothing to keep you warm/cool as temperatures change throughout the day are recommended. Lockers are available above the Candy Store as you enter the park. The Lockers are $15.00 ($5.00 Rental Fee plus a $10.00 Deposit which is refunded when the key is returned at the end of the day). The Lockers are unlimited entry for the day.

Credit Cards/Banking Machines
ATM Banking Machines are located at the Front Gate, Kandy Kaleidoscope, Parkside Café, & Lost Kennywood gift shop. Major Credit Cards are now accepted at most food outlets, for admission, in our Gift Shops and at Guest Relations.

What Can Be Brought Into Kennywood:
We welcome you to bring your own strollers, wheelchairs and wagons into the park. Picnic baskets are welcome too; however, the meal must be only for your immediate family. Group picnics and catered events must be coordinated through our Group Sales Office.

What CANNOT Be Brought Into Kennywood:
Alcoholic beverages, firearms, glass bottles and pets are not permitted on park grounds. Overtly offensive clothing such as, but not limited to, clothing with hateful messages, pornography, vulgarity, illegal acts, and /or divisive political messages. Also Note: Tobacco is not sold in the park.

Remembering Your Parking Spot!
Make everyone in your group aware of the location of your vehicle in our large parking lot. If you all discuss it, chances are one of you will remember! Parking lot security will be available if assistance is needed.

Media User Login

Please enter your username and password to continue.

Submit