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The Certificate of Excellence celebrates hospitality businesses that have earned great traveler reviews on TripAdvisor over the past year. Now in its sixth year, the Certificate of Excellence recognizes accommodations, eateries and attractions located all over the world that continually deliver a quality customer experience.
"With the Certificate of Excellence, TripAdvisor honors hospitality businesses that have consistently received strong praise and ratings from travelers," said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. "This recognition helps travelers identify and book properties that regularly deliver great service. TripAdvisor is proud to play this integral role in helping travelers feel more confident in their booking decisions."
"We are thrilled to accept the Certificate of Excellence because it shows we're making our guests happy," says Kennywood General Manager Jerome Gibas. "A great experience at Kennywood is as much a tradition as Potato Patch fries and riding the Merry-Go-Round one more time before heading home."
The Certificate of Excellence accounts for the quality, quantity of recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
On behalf of our entire team, Kennywood would like to thank TripAdvisor for providing travelers with an outlet to share their experience. Traveler feedback helps to continually improve our operations.